PRIVACY
PRIVACY POLICY
www.4pawspetfood.co.uk/petfood/privacy
4Paws Pet Food & Supplies Ltd ("We") are committed to protecting and respecting your privacy.
This website is owned and operated by 4Paws Pet Food & Supplies Ltd.
We realise that many visitors to our website are concerned about the information they provide and how we treat that information, as such we have developed a Privacy Policy to address those concerns. We may update our Privacy Policy from time to time, so we request that you check here occasionally.
This policy (together with our terms and conditions of use [Hyperlink] and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
We don't collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. This means you do not have to sign up in order to look at our site. However, if you specifically agree to provide us with identifiable information such as by asking to be put on our mailing list, we may contact you from time to time.
There are some features of our site that require you to sign up to use. And, if you do sign up, we use the information you supply for the purpose of providing the information or services you request. Because of the volume of requests we receive however, we may have to give your name, e-mail and postal addresses to a fulfilment house or distributor of our products. On our behalf they will provide you with the information or products in which you expressed an interest.
http://www.4pawspetfood.co.uk sometimes includes notices of sweepstakes or other promotions we are conducting, and we may permit you to send your entry electronically in some cases. If that occurs, we will use the information you provide for the purpose of conducting the promotion (e.g., to contact you if you're a winner).
We keep certain basic information when you visit our website and recognise the importance of keeping that information secure and letting you know what we will do with it.
(This policy only applies to our site. If you leave our site via a link or otherwise: you will be subject to the policy of that website provider. We have no control over that policy or the terms of the website and you should check their policy before continuing to access the site).
AGE RESTRICTION
If you are sixteen (16) years old or under, before providing your name, address, or e-mail address to us, be sure to ask your parents or parental guardians if it's OK to do so.
INFORMATION COLLECTED
We may collect and process the following data about you:
· Information that you provide by filling in forms on our site http://www.4pawspetfood.co.uk (our site). This includes information provided at the time of registering to use our site, subscribing to our service or requesting further services. We may also ask you for information when you report a problem with our site.
· If you contact us, we may keep a record of that correspondence.
· We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
· Details of your visits to our site including, but not limited to, traffic data, location data, weblogs, operating system, browser usage and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
· In order to conduct a search on the http://www.4pawspetfood.co.uk web site, we may require you to supply a postcode and a selection of identifying criteria matching your chosen requirements, for example breed and postcode.
· In order to place an advertisement on the http://www.4pawspetfood.co.uk web site, you will need to register. We may require you to supply your name, e-mail address, postal address and postcode. You may also be required to supply payment details. Credit Card information is collected over a secure connection via a third party.
· When you register on a section of our web site, we may ask you whether you would like to receive our email newsletters detailing changes to the site, offers and services from third party companies via email. You have the ability to opt-out of receiving all or any of these offers.
OnlineAdvertisements
Telephone numbers and email addresses supplied as part of an advertisement or database entry will be published. The postcode is collected in order to provide a geographical location within our database, thereby enabling potential buyers to locate services within a set radius of their chosen location.
Credit card information is used solely for the purpose of payment processing via a third party. 4Paws Pet Food & Supplies Ltd retains no record of credit card details.
All details supplied to 4Paws Pet Food & Supplies Ltd with your on-line advertisement will be safeguarded both by our privacy policy and also by the 1998 Data Protection Act. We will only ever pass your personal details to third parties to enable fulfilment of the advertising package which you have selected. Where advertising packages include additional benefits your agreement to these terms and conditions includes consent for your data to be used by others to provide those benefits, subject always to your being offered the opportunity to opt out of those benefits upon receipt.
Registration
Email addresses are collected in order to send registrants their chosen password or ones generated by us, providing them with online access to their registration details (available within the Edit Profile section on the website). The user can access this information at any time in order to update their details or change the option on whether they would like to receive communication from 4Paws Pet Food & Supplies Ltd or selected third parties. Other registration information is collected in order:
- To generate an overall audience profile of visitors using the 4Paws Pet Food & Supplies Ltd web site. This information is then used to assist in developing relevant content on the site.
- To provide our web site visitors with the option to receive 4Paws Pet Food & Supplies Ltd email bulletins, as well as the option to receive email and postal offers from selected third party companies that 4Paws Pet Food & Supplies Ltd believes may be of interest to them.
- To allow users to post, update and upload information onto the 4Paws Pet Food & Supplies Ltd website.
IP addresses <_st13a_stockticker _w3a_st="on">and cookiesWe may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual and we will not collect personal information in this way.
We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
· To estimate our audience size and usage pattern.
· To store information about your preferences, and so allow us to customise our site according to your individual interests.
· To speed up your searches.
· To recognise you when you return to our site.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
To remove cookies from your computer please click on the following link:
www.microsoft.com/info/cookies.htm
You may find it useful to refer to your browser's help documents, which is usually found on the tool bar at the top of your screen.
Where we store your personal <_st13a_stockticker _w3a_st="on">dataThe data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We have taken measures to ensure that information supplied to us is held securely as possible. As a consequence - we may occasionally request proof of identity before allowing access to your personal information.
Uses made of the information
We use information held about you in the following ways:
· To ensure that content from our site is presented in the most effective manner for you and for your computer.
· To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
· To carry out our obligations arising from any contracts entered into between you and us.
· To allow you to participate in interactive features of our service, when you choose to do so.
· To notify you about changes to our service.
We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by [post or telephone].
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.
Disclosure of your information
We may disclose your personal information to third parties:
· In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
· If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at [ADDRESS OR E-<_st13a_stockticker _w3a_st="on">MAIL ADDRESS].Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, you may be notified by e-mail. However, we advise that you check this page regularly to keep up to date with any necessary changes.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to
4Paws Pet Food & Supplies Ltd
PO Box 597,
Stockbridge,
WINCHESTER,
SO23 3GX
For the purpose of the Data Protection Act 1998 (the Act), the data controller is [4Paws Pet Food & Supplies Ltd] of
PO Box 597,
Stockbridge,
WINCHESTER,
SO23 3GX
(registration number [REG NO.]).
All personal information collected and used from the 4Paws Pet Food & Supplies Ltd site will be processed in accordance with the 1998 Data Protection Act.